Refund Policy

At Rustic Home Furniture, we strive to ensure that our customers are satisfied with their purchase. Upon delivery, please inspect the product carefully. If any damage or manufacturer defect is noted, let us know immediately. Once the items have been assembled and placed in your home, you have 48 hours to contact us with any noted damage.

 If you choose to pick up your furniture, please inspect the furniture when you arrive home. You will have 48 hours from the time of pick up to report any defects or damage.

For any warranty issues for items not included in the five year warranty plan, Rustic Home Furniture will repair or replace the item if it qualifies under the manufacturer warranty. Please note that all rustic furniture will have natural grains and wood qualities that make the furniture beautiful and one of a kind.

Cowhides and clearance or closeout items are final sale items and cannot be returned.